Kaizen

Kaizen (改善) means change for the better — the practice of continuous improvement through the daily discipline of working from a standard, finding problems, and establishing a better standard. This is a practical, in-depth guide taught the way Toyota teaches it: as the skills a leader builds to see waste, analyze a job, and improve it — the work-kaizen craft of observe → analyze → improve, not a one-week event.

By Art Smalley