Call it kaizen or continuous improvement or whatever term you prefer. In the end if you don’t deliver results you won’t be in business for long. The two pillars of the Toyota system are respect for people and continuous improvement for this reason. Processes, equipment, tools, or assets don’t improve on their own. It takes the structured work of teams to drive and sustain improvements. Unfortunately emphasis on this area of “results” is sorely lacking in most organizations attempting improvement. It is fairly easy to implement tools, organize training, or conduct workshops. The real question you must face and honestly answer is have you improved over your previous standard? Lean is no different from sports or other forms of competition. Unless the scorecard shows improvement you are just practicing for the sake of practice. In this new section of the redesigned website I will create, categorize, and communicate articles I find useful on this topic of improvement.