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8 Step Problem Solving Method — University of Kentucky / Toyota TEMA Course Presentation
Art Smalley · Art of Lean presentation
A 104-slide training presentation on the 8 Step Problem Solving Method from the University of Kentucky Lean Systems Program, copyrighted jointly with Toyota Motor Engineering & Manufacturing North America (TEMA). It opens with guiding principles, then teaches the eight steps from clarifying the problem through standardizing successful processes, mapped to PDCA, covering temporary measures versus countermeasures, root cause analysis, and the A3 report as the communication format.