Masao Nemoto: Ten Principles of Leadership (The Sayings of Nemoto)

Ten leadership principles from Masao Nemoto, managing director of Toyota, who led efforts to develop total quality control and JIT production at the company. Compiled by Toyota managers as "The Sayings of Nemoto," the principles cover continuous improvement, coordination between divisions, everyone speaking, not scolding, teaching, rotation, deadlines, rehearsal, inspection follow-through, and listening to subordinates. Excerpted from The Vest-Pocket CEO (Alexander Hiam, 1990), condensed from David Lu's translation of Nemoto's 1987 book.