Sorry No Buzzword

In this month's question Jan van Ginkel, Director Value Stream Management & Supply Chain Development at Sara Lee CoffeeTea asks what distinguishes a good lean leader from a traditional one in terms of behavior and results in short sentence. Here is my response posted over at the Lean Edge: Sorry but in all honesty I am not a fan of providing “sound bite” sized answers...
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Satisfy the Customer in the Long Run for Sales and Profits

In this month's question on the Lead Edge Jean-Baptiste Bouthillon, PDG de PO Constructio asks what to do about falling sales and adjusting takt time. Here is my response over on the Lean Edge: I think we are falling into the trap of discussing “production tactics” as a root cause solution without really understanding the problem. Apologies in advance but I would have to ...
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Evaluating Executive Performance

This month's question on The Lead Edge from Eric Buehrens Chief Operating Officer, Harvard Medical School, Beth Israel Deaconess Medical Center the following - What is the right lean way to evaluate executive performance? My response over on the Lean Edge: Let’s consider answering this question in reverse for some contrast in terms of discussion. In other words what is th...
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Lean Management versus Management by Personality

This month's question asks how can a Lean implementation program survive a change in top management? After all a Lean journey can take many years and a CEO might only be in place for a few years. The implied question I suppose is what is to stop the next CEO from abandoning the course? In the short run this can indeed be a problem and only true success and careful planning can ...
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Toyota’s True North Concept

This month's question deals with the concept of True North in lean implementation and has four parts. 1) What is the role of True North in Lean Thinking? 2) How do we define the concept? 3) In what way does it contribute to lean results? and 4) Can lean be done without True North? I will deal with these four parts to the question one by one in the paragraphs below. True Nort...
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Video: Patterns of Kaizen and A3 Thinking

Here is an attempt to add some sound and basic video editing to a presentation that I have given over the years. I am not including any video footage of myself in the presentation. For simplicity I am just adding audio and some effects to the presentation files and uploading it onto a video hosting site. This presentation runs about 41 minutes in length. FYI: there are a few ro...
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SEA CEO Conference

I was privileged to be invited to speak at the Supplier Excellence Alliance (SEA) Organization this week in Irvine California for their annual CEO conference.  My topic dealt with some general advice regarding lean implementation and key points to keep in mind. Here is a link to the presentation file for those interested who attended the meeting or other interested parties. ...
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Lean Success

Art Smalley: Lean Success By Art Smalley, author of Creating Level Pull and co-author of A3 Thinking - Last updated: Tuesday, May 31, 2011 - Save & Share - Leave a comment We have discussed the topic of why so few companies really show substantial progress when it comes to lean implementation quite a few times on this web site. I won’t rehash all those t...
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