My 10 Favorite Problem Solving Quotes

I love problems solving. It was my favorite thing to learn and work on early in my career and still is today. Something about the feeling and sense of accomplishment whenever you are able to wrestle a problem into submission and eliminate it from recurring. Most of my books and work I do for clients involves problem solving in some form or other. Everything is problem solving i...
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10 Tips for Coaching Problem Solving

Have you ever struggled to give good coaching advice to someone delivering a problem solving presentation? Giving good feedback is difficult and takes practice. Giving feedback however is just one small part of coaching. In this video below I give some thoughts pertaining to the overall process of coaching and improving problem solving skills. I gave this presentation to one...
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Situational Leadership, Toyota Style Coaching, & 4 Types of Problems

Here is an 18 minute video I made about my experiences with Situational Leadership Theory, Coaching Styles in Toyota, and my latest book 4 Types of Problems. If you enjoy the video please hit like and subscribe on YouTube and that will be my signal to make more of these. And for those interested please sign up for the free introductory course on 4 Types of Problems over at Prob...
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4 Types of Problems Ready for Order

I am very happy to announce that after a couple years of hard work my latest book entitled 4 Types of Problems is now available for order through the Lean Enterprise Institute.  I will be posting some updates, excerpts, and conducting some podcasts in the upcoming month. Thanks to John Shook for helping see this book through and all the folks at LEI getting it ready for publish...
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Problem Solving Interview with LEI

Chet Marchwinski of LEI conducted a short interview with Art Smalley regarding problem solving and improvement. The video was just posted on-line by LEI at the following link: http://www.lean.org/LeanPost/Posting.cfm?LeanPostId=628 The book on the 4 Types of Problems is due to be published by LEI later this year. I will announce any updates when we hear of a release date ...
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Monterrey Mexico Lean Conference 2016

I accepted an invitation to speak at a lean conference in Monterrey Mexico on September 6th and 7th. I delivered the opening keynote and two workshops all on the topic of 4 Types of Problems. The book will be published in a couple more months (I hope) by the Lean Enterprise Institute. I will post updates as soon as I am informed of any release dates. In the mean time for those ...
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2016 Lean Management Conference Wroklaw Poland

Here are copies of the four presentations I presented earlier this month at the 2016 Lean Management Conference in Wroklaw Poland. Over 450 people attended the conference and the feedback was quite positive. I delivered the opening keynote presentation on Leadership Shaping Principles in addition to learning sessions on Toyota Kaizen Methods and The Four Types of Problems. My n...
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Is it Genba or Gemba?

I get quite a few e-mails every year pointing out errors I have made in spelling and punctuation in various speeches or blog posts. And for the record I sincerely appreciate the feedback so I can correct the oversight or error in question. The most common e-mail (by far and away) every year is the suggestion that I have misspelled the lean phrase "Gemba" because I have instead ...
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