Satisfy the Customer in the Long Run for Sales and Profits

In this month's question on the Lead Edge Jean-Baptiste Bouthillon, PDG de PO Constructio asks what to do about falling sales and adjusting takt time. Here is my response over on the Lean Edge: I think we are falling into the trap of discussing “production tactics” as a root cause solution without really understanding the problem. Apologies in advance but I would have to ...
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Sample Toyota Kanban Flow To Supplier

Godefroy Beauvallet: Is there a “Lean Way” to look at one firm’s IT? Can IT be made to change towards lean? What would be the first steps in such a journey? By Godefroy Beauvallet, Co-author of 'e-management @ work' - Last updated: Friday, September 3, 2010 - Save & Share - Leave a comment Lean is about creating a performance mindset, being aware of pr...
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Just In Time 101

Rob Austin: When Is Lean Too Lean? By Robert Austin, co-author of Artful Making - Last updated: Thursday, April 22, 2010 - Save & Share - Leave a comment “Lean” sounds efficient, and I like that. But I worry that it also sounds like “no backup inventory” or “no backup system.” I’ve heard stories about what sound like too-lean operations disastrously dis...
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Creating Level Pull at Toyota Museum

The following pictures are from an e-mail sent to me some time ago by my friend John Shook. John visited a Toyota Museum Library and found the translated copies of our books on the shelf. It is a pretty funny feeling to have worked for Toyota in Japan and also find a copy of your own book in their library. Of course no one in manufacturing at Toyota is using either my ...
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